Course Description:

The Level 3 Certificate in First Line Management aims to give practising and potential Managers the foundation for their formal development.

The programme has two primary objectives:

• to assist participants in gaining the basic knowledge required by a manager
• to develop basic management skills

Duration
Minimum of 160 guided learning hours, excluding assessment, to be completed normally within one year, or up to a maximum of 3 years.  Nominal learning time is expected to be 300 hours.

Structure

• A short induction lasting 3 hours, plus
• Minimum 7 hours' tutorial guidance for personal development and assessment for the full award, plus
• Ten 15-hour units:

• Managing self

• Management Skills and Competency

• Understanding Organisations

• Managing Change

• Managing Activities

• Managing Resources

• Developing people

• Managing people

• Communication

• Managing Information

Assessment

• 5 work-based assignments
• 2000 word project
• Personal Development Record
• Group Meeting
  

If you require any additional information about this course please call one of the team on 0191 586 3355