Course Description:

The ILM Level 3 S/NVQ in Management is for first line managers who have decision-making responsibilities within defined limits and wider responsibility for people and their performance and also assess their knowledge and understanding of key management activities.

It also gives managers an opportunity to develop their performance in their job to become more effective and to progress their career.

Candidates are required to take seven units: four mandatory units plus three out of a choice of 11 optional units

Mandatory units

• Manage your own resources and professional development
• Provide leadership in your area of responsibility
• Alloocate and monitor the progress and quality of work in your area of responsibility
• Ensure health and safety requirements are met in your area of responsibility

Optional units

• Promote equality of opportunity and diversity in your area of responsibility
• Encourage innovation in your area of responsibility
• Plan change
• Implement change
• Develop productive working relationships with colleagues
• Recruit, select and keep colleagues
• Manage a budget
• Manage a project
• Monitor and solve customer service problems
• Work with others to improve customer service

Candidates who achieve the ILM Level 3 S/NVQ in Management will be eligible to apply for ILm Associate Membership (AMInstLM).

If you require any additional information about this course please call one of the team on 0191 586 3355.