The ILM Level 4 S/NVQ in Management is aimed at middle managers with a wider span of
control, greater accountability for performance and responsibility for determining resource
allocation and operational methods.

Candidates are required to take eight units: five mandatory units plus three out of a choice of 17 optional units.

Mandatory units

• Develop and implement operational plans for your area of responsibility
• Encourage innovation in your area of reponsibility
• Develop productive working relationships with colleagues and stakeholders
• Ensure health and safety requirements are met in your area of responsibility
• Manage business processes.